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Elements and Performance Criteria

  1. Prepare to install, upgrade and maintain network operations
  2. Scope of the network is determined from network specifications and in consultation with relevant person/s
  3. Activities are planned in accordance with workplace procedures for timelines and in consultation with others involved
  4. Network operating system versions and updates required to maintain the network are obtained in accordance with workplace procedures and network requirements
  5. Administer network operations and document activities
  6. Devices and drivers, desktop environment, network protocols, and services and system security are implemented in accordance with requirements
  7. Access to resources is configured within the limitations specified for each user
  8. Network malfunctions are identified and rectified using logical techniques and knowledge of devices and driver storage network protocols, connections and services and system security configuration processes
  9. Network performance and reliability is monitored and optimised in accordance with established procedures
  10. Methods for dealing with unexpected situations are selected on the basis of safety and specified work outcomes
  11. Network administration is carried out efficiently without waste of materials and energy or damage to apparatus, the surrounding environment or other services
  12. Written justification is produced for network maintenance and upgrade and appropriate person/s notified in accordance with established procedures
  13. Network administration and documentation are maintained in accordance with established procedures

Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least two separate occasions and include:

applying relevant work health and safety /occupational health and safety (WHS/OHS) requirements, including using risk control measures

carrying out network administration without waste of materials and energy or damage to apparatus, the surrounding environment or other services

dealing with unplanned events

determining network requirements and operating system versions and updates

documenting network administration activities

identifying and rectifying network malfunctions

implementing devices and drivers, desktop environment, network protocols, services and system security

installing, upgrading and maintaining network operations

installing, upgrading and configuring server operating system in accordance with network requirements

monitoring and maintaining server performance evaluation and optimisation, and monitoring and maintaining security and policies

obtaining network operating system versions and updates required to maintain the network

preparing to install, upgrade and maintain network operations

optimising network performance, including implementing a patch management strategy, monitoring servers for performance evaluation and optimisation, removing redundant components and maintaining storage capacity, and monitoring and maintaining security and policies

installing and configuring domain name system (DNS) servers, creating and configuring DNS zones and records

installing and configuring dynamic host configuration protocol (DHCP) and managing and maintaining DHCP

implementing network connectivity solutions, implementing network address translation (NAT), configuring routing and implementing virtual private network (VPN)

implementing network policy server; configuring a RADIUS server, including RADIUS proxy; and configuring RADIUS clients

implementing IPv4 and IPv6 addressing

implementing high performance network solutions.


Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

application and data provisioning

business continuity and high availability

network operating system versions and updates

new deployment, complete version upgrade, incremental updates, and security and bug patches

problem-solving techniques

relevant devices and drivers, desktop environment, network protocols, services and system security

relevant industry standards

relevant manufacturer specifications and installation instructions

relevant WHS/OHS legislated requirements

relevant workplace documentation

relevant workplace policies and procedures

server deployment

server management.